V podjetju Bitcom d.o.o. se trudimo ponuditi našim strankam hitro in kakovostno odpravo napak na elektronskih napravah.
At Bitcom d.o.o., we offer repair services for all electronic devices (mobile phones, tablets, laptops, etc.).
At Bitcom d.o.o., we specialize in fast, reliable, and professional repair services for all types of electronic devices — from mobile phones and tablets to laptops and computers.
We’re committed to providing our customers with high-quality solutions and transparent communication every step of the way. During the repair, we can even provide a replacement phone (limited availability).
If your device is still under warranty, we’ll take care of everything by forwarding it to an authorized service center on your behalf.
Once your device is ready, we’ll notify you by SMS or phone call.
Our expert technicians handle all types of electronic issues, including:
If your Apple device needs a fix, we’ve got you covered — quickly, affordably, and professionally.
1. How long does a repair take?
Most repairs are completed within 2–48 hours. For complex cases or unavailable parts, we’ll inform you in advance.
2. Can I get a replacement phone while mine is being repaired?
Yes, we offer temporary replacement phones, subject to availability.
3. What if my phone is still under warranty?
If your device is still under warranty, we’ll forward it to an authorized service center on your behalf (1–2 times per week).
4. Do you offer a warranty on repairs?
Yes. We provide a 90-day warranty on all repairs and a 12-month warranty on original parts. For consumables such as batteries, the warranty is 6 months.
5. Can you recover data from a damaged device?
Absolutely! We offer data recovery and transfer services (phone ↔ phone, phone ↔ USB). We can recover data from devices damaged by water, mechanical impact, or motherboard faults.
6. Can you fix a phone that fell into water?
Yes. We repair liquid-damaged devices, though we cannot guarantee a warranty due to the nature of the damage.
7. Do you repair Apple products?
Yes. We have years of experience repairing Apple devices outside of warranty. Our repairs are fast, professional, and use original parts.
8. Do you offer a free inspection?
Diagnostics are charged according to our price list. However, if you proceed with the repair, the diagnostic service is free.
9. What does “urgent repair” mean?
Urgent repairs are completed within 0–2 hours, depending on the issue and part availability.
10. Do you really use only original parts?
Yes — we use original spare parts whenever possible. If they’re no longer available, we’ll offer a high-quality alternative that meets our performance standards.
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